Minimum Stays and Rental Rates
We have minimum stay requirement for villa rental of 3 nights for low season, 5 nights for high season and 7-10 nights for peak season – depend on villa policy. We might agree to a shorter stay on a case by case basis. Rental rates also vary according to the season, rental rates are subject to change without notice.

Down Payment
- 50% Deposit of the net total rental amount will be payable after the written booking confirmation has been received. The remain balance is settled based on Villa policy.
- Deposit can be paid by credit card (required a signed credit card authorisation, photo copy passport card holder for identification purposes and copy of both side of the credit card; and 3% bank charge).
- Deposit payment is also possible by bank transfer (pay in full with the bank transfer fee). It is mandatory that a copy of Bank Transfer be faxed to us upon transfer, in order to confirm the booking immediately. This also expedites your reservation before the villa is booked by another renter.

Payment
Rental fees are quoted in US$ or Rupiah, Traveler’s Checks, or personal foreign checks are not accepted for the deposit or remaining payment of the rental fee. We accept US$ or local currency (Rupiah), Visa and Master card only for the rental payment.

Cancellation Policy
Cancellation of booking at any time will result in forfeiture of your 50% deposit. Cancellation policy of each villa may vary. Refunds of rental whether in whole or pro-rata, will be subject to deduction of a 15% cancellation fee.

Insurance
We strongly recommend that you take out comprehensive travel insurance at the time of booking, to protect you and all those accompanying you for the full time of your visit against illness, incl. evacuation, injury, death, loss of baggage and personal items, cancellation and other travel contingencies.

Responsibility
Please be advised that we are not responsible for any loss or damage to personal equipment and property during your stay at the villa, or during your participation in any activities during your visit to Bali . We will not accept responsibility for any delay, additional expense or inconvenience which maybe caused directly or indirectly by events outside of our control such as late arrival of International flights, civil disturbances, fire, floods, unusually severe weather, acts of God, acts of Government, or the failure of any machinery or equipment.

Services
We offer services such as complimentary 1 x airport pick and or return. Charges for additional airport transport is US$15 per pick-up. We provide a “welcome packet” for arriving guests with general information recommended restaurants, tour package and island activities. We can arrange a car and driver with a car rental company (a valid International Driving Licinces is required), in advance, for guests. We can arrange, at an additional fee, baby-sitter, TV and VCR rental and professional masseur.

Passport Information
All members traveling to Indonesia must have valid passports that are not LESS than 6 months prior to expiration. Indonesian Immigration will not accept entry to individuals with passports less than 6 months prior to expiration. Once guests arrive to the villa, a staff member of the villa is required to register all guests with the actual passport. This process takes about 1 hour.